Last Updated: January 2026
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the websites, systems, portals, applications, and services operated by SYMMA Solutions (“SYMMA,” “we,” “us,” or “our”).
By accessing, registering for, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.
2. Scope of Services
SYMMA Solutions provides distribution, logistics, technology-enabled services, and related platforms, including but not limited to:
Customer and vendor portals
Ordering, invoicing, and fulfillment systems
Operational communications and notifications
Authentication and account management tools
Services may change, evolve, or be discontinued at any time at our discretion.
3. User Accounts & Access
Account Responsibility
You are responsible for:
Maintaining the confidentiality of your account credentials
All activity that occurs under your account
Ensuring information provided is accurate and current
You agree to notify SYMMA immediately of any unauthorized access or suspected security breach.
Account Types
Accounts may include:
Internal users (employees or contractors)
Vendor portal users
Customer or partner users
Access levels and permissions are determined solely by SYMMA.
4. Authentication & Single Sign-On (SSO)
SYMMA Solutions supports authentication through third-party providers such as Google and Microsoft.
By using SSO:
Authentication is handled by the third-party provider
SYMMA does not store or manage your third-party passwords
You agree to comply with the provider’s applicable terms and policies
SYMMA reserves the right to disable or restrict authentication methods at any time for security or operational reasons.
5. Acceptable Use
You agree not to:
Use the services for unlawful or unauthorized purposes
Attempt to gain unauthorized access to systems or data
Interfere with system performance, security, or availability
Upload or transmit malicious code or harmful content
Misrepresent your identity or authority
SYMMA may suspend or terminate access for violations of these Terms.
6. Vendor & Customer Obligations
Vendors and customers agree to:
Use portal access only for authorized business purposes
Maintain accurate business, billing, and contact information
Comply with all applicable laws and contractual obligations
Protect any confidential or proprietary information accessed through SYMMA systems
Portal access does not grant ownership of any SYMMA systems or data.
7. Orders, Billing, and Payments
All orders, pricing, invoices, and payment terms are governed by:
Applicable agreements
Purchase orders
Invoices
Written confirmations
SYMMA reserves the right to correct errors, refuse orders, or suspend services for non-payment or disputes.
8. SMS & Electronic Communications
By providing contact information, including a mobile phone number, you consent to receive operational, transactional, and service-related communications from SYMMA, including SMS messages.
Message frequency may vary
Message and data rates may apply
You may opt out of SMS at any time by replying STOP
SYMMA does not send unsolicited marketing SMS messages without explicit consent.
9. Intellectual Property
All content, systems, software, trademarks, logos, and materials provided by SYMMA are the property of SYMMA Solutions or its licensors.
You may not:
Copy, modify, distribute, or reverse engineer any materials
Use SYMMA branding without prior written consent
All rights not expressly granted are reserved.
10. Confidentiality
Users may gain access to confidential or proprietary information belonging to SYMMA or other parties.
You agree to:
Use such information solely for authorized purposes
Protect it from unauthorized disclosure
Return or destroy confidential information upon request
11. Data Protection & Privacy
Your use of SYMMA services is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information.
By using our services, you consent to data practices outlined in the Privacy Policy.
12. Service Availability & Modifications
Services are provided “as is” and “as available.”
SYMMA does not guarantee:
Uninterrupted or error-free operation
Compatibility with all devices or systems
Continuous availability of specific features
We may modify, suspend, or discontinue services at any time without liability.
13. Disclaimer of Warranties
To the maximum extent permitted by law:
Services are provided without warranties of any kind
SYMMA disclaims all implied warranties, including merchantability and fitness for a particular purpose
Use of the services is at your own risk.
14. Limitation of Liability
SYMMA Solutions shall not be liable for:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Unauthorized access beyond reasonable security controls
Total liability, if any, shall not exceed the amount paid to SYMMA in the preceding twelve (12) months.
15. Indemnification
You agree to indemnify and hold harmless SYMMA Solutions from any claims, damages, losses, or expenses arising from:
Your use of the services
Violation of these Terms
Breach of applicable laws or agreements
16. Termination
SYMMA may suspend or terminate access:
For violations of these Terms
For security or compliance reasons
At its sole discretion
Termination does not relieve you of obligations accrued prior to termination.
17. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
18. Changes to Terms
SYMMA may update these Terms from time to time. Continued use of services after changes constitutes acceptance of the revised Terms.
19. Contact Information
For questions regarding these Terms, contact:
SYMMA Solutions
Email: support@gosymma.com
Website: https://gosymma.com